In an attempt to gauge public opinion, satisfaction and concerns, the village of Oswego will be conducting its second large-scale community survey this fall to help align resident wants with the village’s strategic plan.
The last survey was conducted in 2016 and helped village board members put together a plan for the village’s future. They asked community members about public services, the feeling of connectedness with their community, and safety concerns. They surveyed about public works, and focused on key local issues including a Metra station, economic development, and more.
“I always say that this survey is to find out what the silent majority wants,” Village Administrator Dan DiSanto said. “If there’s a problem with the services we provide, we want to know.”
The village has contracted with the ETC Institute, which conducted its 2016 survey. The company will receive a fee of no more than $21,800 to conduct the survey, provide data analysis, and provide benchmarking data to gauge how the village is performing compared to comparable cities and villages.
Mail, online and phone survey questionnaires will go out this fall, and will continue until ETC has received at least 500 responses. Survey results are expected by November.
“A lot of people don’t have time to call government officials and tell them how we’re doing,” DiSanto said. “For us, this helps us build the strategic plan and make budget decisions for the future.”