Yorkville residents will be able to sign on with MetroNet’s fiber optic network for internet, television and phone service as soon as this summer.
“Construction of the 100 percent fiber optic network is expected to begin within the next two weeks, weather permitting,” Keith Leonhardt, MetroNet’s vice president of marketing, said Tuesday. “We hope to begin installation of new customers this summer as construction continues. Barring any delays, the construction will be complete late this year.”
Last week, the city of Yorkville announced that residents will soon see trucks and personnel preparing for construction of the network. Before construction begins in their neighborhood, homeowners should receive a letter and a postcard reminder, according to the city’s website and Facebook page. Signs will be posted at subdivision entrances and near mailboxes.
According to the city’s latest newsletter, the first subdivisions that will undergo work will be Kendall Marketplace, Kylyn’s Ridge and Whispering Meadows.
On its website, MetroNet notes that after the letter, postcard and sign phase, residents will see crews identifying underground utilities and marking their locations with temporary paint.
In the days afterward, MetroNet contractor teams will begin constructing the fiber optic network.
“Rest assured, the construction phase is temporary,” MetroNet’s website states. “We’ll do our best to minimize any impact to your property as we work within the utility easement areas.”
Finally, MetroNet pledges to “rake, seed and straw your lawn in the areas where digging occurred.”
The village of Oswego approved a franchise agreement with MetroNet in October 2016.
According to Christina Burns, Oswego’s assistant village administrator, the build-out of the fiber optic network was completed in fall 2017.
Burns said there were some complaints from residents during the installation phase, but that “MetroNet was responsive in resolving issues when they arose.”
Burns said she has “not heard from residents about the service itself – either positive or negative.”
Leonhardt said residents interested in seeing updates on construction activity or signing up for services can go to metronetinc.com. Pricing options also are listed on the website.
“Those that sign up early will ensure that they’ll be the first installed when their neighborhood is activated,” Leonhardt said, adding that anyone who would like to speak to a customer service associate can call 331-717-2123 or visit the company’s regional storefront at 1561 U.S. Route 34, Oswego.
Leonhardt said MetroNet is “always in search of new associates as we grow.” Job-seekers can visit the “careers” section at metronetinc.com.
Headquartered in Evansville, Indiana, MetroNet is building the network and signing up customers in Sugar Grove, Plano, North Aurora, Batavia, Geneva, St. Charles, South Elgin, DeKalb and Sycamore. MetroNet already serves the Plainfield, Romeoville, Oswego, Montgomery and Boulder Hill areas.
Since its beginnings in 2005, MetroNet has expanded into more than 50 communities throughout Indiana, Illinois, Iowa and Kentucky.